Order Carnations Flower Bouquet Online

Q1. 1. How long does it take for Phoolwala to deliver carnations once ordered online?
A: Our standard delivery time is within 24 hours. For same-day delivery, orders must be placed by a certain cut-off time. Check our website for more specific timelines.

Q2. 2. Do you guarantee the freshness of the carnations upon delivery?
A: Absolutely! At Phoolwala, we pride ourselves on delivering fresh, vibrant carnations. Each bouquet is carefully prepared right before dispatch to ensure its freshness upon arrival.

Q3. 3. Can I customize my carnation bouquet with a mix of different flowers?
A: Yes, you can. Our online platform allows you to customize your bouquet, adding different flowers or embellishments. If you need specific customization, contact our support team for assistance.

Q4. 4. Is there an additional charge for same-day carnation delivery?
A: Same-day delivery might carry an extra charge depending on the location and urgency. All fees are clearly stated during the checkout process.

Q5. 5. Can I add a personalized message with my carnation delivery?
A: Yes, during the ordering process, there's an option to add a personalized note. We ensure your message is elegantly presented along with the bouquet.

Q6. 6. Do you deliver carnations outside the city or internationally?
A: We primarily cater to local deliveries. However, for specific locations outside our standard zones or international deliveries, it's best to contact our customer service team for detailed information.

Q7. 7. What happens if the recipient is not available during delivery?
A: If the recipient isn't available, our delivery personnel will try to reach out via phone. If unsuccessful, we either leave the bouquet with a neighbor or reschedule the delivery based on the provided instructions.

Q8. 8. How do I care for the delivered carnations to ensure they last longer?
A: When you receive your carnations, place them in a vase with fresh water. Ensure they're away from direct sunlight and change the water every couple of days. Trim the stems slightly at an angle for better water absorption.

Q9. 9. Can I track my carnation bouquet delivery?
A: Yes, after placing your order, you'll receive a tracking number. You can use this number on our website to track the status and location of your bouquet in real-time.

Q10. 10. What is your refund policy if the delivered carnations are not up to the expected quality?
A: Customer satisfaction is our priority. If you're not satisfied with the quality of the delivered carnations, please reach out to our customer service within 24 hours of receiving the bouquet. After verifying the concern, we will offer an appropriate resolution, be it a replacement or a refund.