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FAQs
Frequently Asked Questions
How do I pay?
We accept all major International Indian credit cards.
We accept all major bank credit cards, you can choose to pay by online credit card, debit cards, net banking, direct fund transfer to our bank account or send us a cheque or draft directly. Our Bank accounts details are: Bloom Florists Pvt Ltd. A/c NO 007105000704, ICICI BAnk, Greenpark Branch, New Delhi, RTGS/NEFT IFSC Code: ICIC0000071
What are your delivery and other charges ?
Delivery Charges are vary as per the delivery locations. Some of the locations are free delivery and some are charged . There is not handling charges or bouquet arranging charges separately
How can I trust that you'll deliver good quality flowers ?
Phoolwala.com is a network of city florists - each of whom has been in the business of flower delivery for at least 10 years. Our oldest florists set up their shops in the 1960s. These are professionals who know their business.
Apart from our own quality checks, our florists give careful attention to Phoolwala.com bouquets because we deliver so many orders through them everyday. Rest assured, your order is in safe hands.
Is it safe to order online?
From the time you make your selection and enter your credit card details, your transmission is securely encrypted (coded). Our service partners are EBS, CCavenue, who meet reliability standards of the Better Business Bureau of the USA.
Unless a "hacker" has very expensive equipment, a lot of bandwidth and inordinate amounts of patience, they are not going to be able to "intercept" your credit card numbers as they fly though the byways of the internet. Even we at Phoolwala.com will never get to see your transaction - it is directly between yourself and the credit card gateway.
If you are still concerned about purchasing online, please feel free to call us 24 hours a day at +9873356937 for any assistance on your order. I
Is my information safe?
Absolutely. Phoolwala.com is in the business of selling flowers, not customer information. We do not and will never divulge information about any customer to anyone unless required to do so by a law enforcement agency.
Can I add/remove certain flowers?
Sure ! Enter that information in the Special Instructions box on the order form. Please remember that flowers are seasonal and regional; we cannot guarantee any particular flower due to these limitations of nature.
I have more queries ! Can I talk to someone ?
Certainly. Feel free to call us 24 hours a day at +9873356937
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